Customer Survey Form

The evaluation and improvement of the services ALKA provides with quality, accuracy and professionalism, on time, reliably and in line with the principles of confidentiality are made possible by the feedback of you, our valued Customers. By completing this form and sending it to our company, you will help guide us in providing a better service. Thank you for your interest.

Customer Survey Form

Customer Survey Form

Section to Be Completed by the Customer

1) Type of service received

2) How do you evaluate the process management of the Sales Representative or Unit Manager?

3) How soon did the quotation reach you?

4) How do you evaluate the quotation content and the information provided by the Planning team?

5) How do you evaluate our sampling team?

6) Was the information given before and after the service adequate?

7) How do you evaluate the work of the report team?

8) Your views on the reports prepared

9) How did you reach ALKA?

10) How would you rate your satisfaction with the services provided?

11) Do you have any suggestions so we can serve you better?

12) Would you choose ALKA again?

13) Would you recommend ALKA to other organizations?